Refund Policy
Refund Policy
Thank you for your purchase! We hope you are happy with our services. If not satisfied, please refer to our refund policy below.
1) REFUNDS
- Refunds are processed within 7 working days after reviewing your return.
- Confirmation will be sent via email.
- Only one refund per customer. Multiple signups or services do not qualify.
- No refunds for:
- Violations of our Terms of Service
- Upgrades/Downgrades of services
- Domain Registration/Renewal/Transfer
- Purchases using credit balance
- Second-time purchases
- No technical issues from our end
- Suspended accounts due to abuse/spam/overuse
2) TAX
Note: Taxes, transaction charges, and convenience fees are non-refundable.
3) REFUNDS APPLICABLE ON
- Web Hosting: 7 Days
- Unlimited Hosting: 7 Days
- Reseller Hosting: 4 Days
- Master Hosting: 4 Days
- VPS Hosting: No Refund
- Server License: No Refund
- Domain: No Refund
4) REFUND CHARGES
- Indian Users: 2% refund processing charge
- PayPal Users: 10% refund processing charge
5) QUESTIONS
For any questions about this policy, contact us:
- Phone: +91 011 69 31 3929
- Email: [email protected]